BergLabs.ai Privacy Policy

BergLabs.ai ("BergLabs", "we", "us", or "our") operates this website (the "Site") to provide information about our services. This Privacy Policy explains how we collect, use, and share information when you use the Site.

1. Information We Collect

We may collect:

• Contact information you provide (such as name, email, company, job title, message content) when you fill out forms, download resources, or book a call.
• Marketing and communication preferences, such as your subscription status and email engagement.
• Usage data, such as IP address, browser type, device information, pages visited, time spent, and referral URLs, collected via cookies and similar technologies.

2. How We Use Information

We use information to:

• Operate, maintain, and improve the Site.
• Respond to inquiries, demo requests, and support messages.
• Send you relevant updates, marketing communications, and resources (where permitted by law and your preferences).
• Analyze usage to understand interest in our services and improve our marketing.
• Detect, prevent, and address technical or security issues and comply with legal obligations.

3. Cookies and Similar Technologies

We use cookies and similar technologies to:

• Make the Site function correctly.
• Understand how visitors use the Site.
• Support marketing and advertising (e.g., analytics, retargeting).

You can manage cookies through your browser settings and, where required by law, via our cookie banner or preferences center.

4. How We Share Information

We may share information with:

• Service providers that help us operate the Site and run our marketing and sales operations (e.g., hosting, analytics, CRM, email tools).
• Professional advisors (e.g., legal, accounting, security) as needed.
• Authorities and third parties if required by law, legal process, or to protect our rights, safety, or property.

We do not sell your personal information in the traditional sense. Where applicable law treats certain analytics or advertising sharing as a "sale" or "sharing," we will honor your opt-out rights.

5. International Data Transfers

We may process and store information in countries outside your own. Where required, we take steps to ensure an appropriate level of protection for such transfers (for example, using standard contractual clauses or similar mechanisms).

6. Your Rights

Depending on where you live, you may have rights such as:

• Accessing the personal information we hold about you.
• Requesting correction or deletion of your information.
• Objecting to or restricting certain processing.
• Withdrawing consent where processing is based on consent.
• Opting out of marketing communications at any time.

To exercise these rights, contact us at privacy@berglabs.ai or use the unsubscribe link in emails. We may need to verify your identity before fulfilling certain requests.

7. Data Retention

We keep information as long as needed for the purposes described above, and as required by law (for example, for tax, accounting, or compliance obligations).

8. Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Third-Party Sites

The Site may contain links to third-party websites or services. We are not responsible for their privacy practices. We encourage you to review their policies.

10. Children's Privacy

The Site is not intended for children under 16, and we do not knowingly collect personal information from them.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised "Last updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: support@berglabs.ai